Terms of service

TERMS OF SERVICE

Last updated: February 2026

1. COMPANY INFORMATION

This website is operated by:

ICORAC SL
CIF: B95605861
Landaburu Kalea 17, B – 4, 01470 Amurrio (Álava), Spain
Email: klixer@klixer.com

Trademark: KLIXER

2. PRODUCTS AND AVAILABILITY

Products offered on this website are available worldwide and are subject to stock availability.

We reserve the right to modify or discontinue products without prior notice.

3. PRICES

Prices are expressed in Euros (€) unless otherwise indicated.

VAT will be applied where legally required.
Shipping costs are calculated at checkout.
For non-EU customers, import duties and local taxes may apply.

We reserve the right to correct pricing errors.

4. CUSTOMS AND IMPORT TAXES (NON-EU ORDERS)

Orders shipped outside the European Union may be subject to customs duties, VAT, or import taxes imposed by the destination country.

These charges are the responsibility of the customer.

If the customer refuses to pay customs charges and the shipment is returned or destroyed, shipping costs and related expenses will not be refunded.

5. DELIVERY TIMES

Processing time: 1–2 business days.

Estimated delivery times:
EU: 2–5 business days
Non-EU: 3–7 business days

Delivery times are estimates and not guaranteed. Delays caused by carriers, customs, or force majeure are not grounds for compensation.

6. WARRANTY

6.1 European Union Consumers

For consumers residing in the European Union, products are covered by the legal guarantee of conformity under EU Directive (EU) 2019/771 and applicable national law.

This guarantee covers manufacturing defects existing at the time of delivery.

6.2 Non-EU Customers

For customers outside the EU, we offer a limited commercial warranty of 1 year from the date of delivery, covering manufacturing defects.

6.3 Warranty Exclusions

Warranty does not cover:

Normal wear and tear
Improper use or misuse
Professional abuse beyond intended use
Accidental damage
Unauthorized repairs or modifications
Broken seals

If a defect is confirmed, we may repair or replace the product at our discretion.

If no defect is found, return shipping costs may be charged.

7. TRANSPORT DAMAGE

Visible transport damage must be reported within 48 hours of delivery.

Failure to report within this timeframe may limit our ability to claim against the carrier.

8. RIGHT OF WITHDRAWAL

European Union consumers have a legal 14-day withdrawal right as detailed in our Return & Refund Policy.

For non-EU customers, returns are subject to our commercial return policy.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

ICORAC SL shall not be liable for indirect or consequential damages.
Our liability is limited to the purchase price of the product.

Nothing in these Terms limits liability where prohibited by applicable consumer law.

10. PAYMENT

Payments are processed securely through Shopify Payments and other certified payment providers.

We do not store credit card details.

Ownership of goods remains with ICORAC SL until full payment is received.

11. INTELLECTUAL PROPERTY

All trademarks, designs, images and content remain the property of ICORAC SL.

Unauthorized reproduction is prohibited.

12. GOVERNING LAW AND JURISDICTION

These Terms are governed by Spanish law.

For consumers residing in the European Union, mandatory consumer protection laws of their country of residence may apply.

Any disputes shall be submitted to the competent courts in accordance with applicable consumer legislation.